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General FAQ’s
Participating in our auctions is simple. First, create an account or log in.
Then, browse our listings, place your bids, and keep an eye on the live
bidding. If you have the highest bid when the auction ends, you win the
item!
Congratulations! If you're the highest bidder when the auction closes,
you'll receive a notification. You'll then be directed to complete the
payment process. Once your payment is confirmed, the item will be prepared
for shipping or collection, depending on the auction details.
Absolutely! You have the option to place manual bids
in real time during the auction. Alternatively, you can set up an automatic
bid, which will increase your bid incrementally up to your specified maximum
amount. This way, you can stay competitive without actively monitoring the
auction.
There may be a buyer's premium, a small percentage
added to the final bid amount. This helps cover administrative costs and
ensures the sustainability of our platform. The auction listing will also
clearly outline any applicable taxes or shipping fees.
We encourage all bidders to carefully consider their
bids before placing them. Winning an auction is a commitment to purchase the
item. If you change your mind after winning, it can negatively affect the
integrity of the auction process. However, if you encounter exceptional
circumstances, please contact our customer support team to discuss possible
solutions.